Failhosting

Posted: December 3, 2010 in Uncategorized

Thank Muses that my free WordPress account is still alive. I had to temporary take refuge here while waiting for the transfer of my domain from my old webhost, Failhosting.  It may take another ten to fifteen days.

I’ve been with them for about two years.  Within that period I’ve been patient and civil with the rude customer service and tech support people. Suffered in silence, bit my tongue. Aside from the usual run-ins with their representatives, they also failed to inform me, a loyal customer,  that they will be upgrading their SQL servers. This resulted to lost posts/content stretching to about six months. When I brought this to their attention, they had the audacity to tell me that I should have backed up the contents of my site.  They may have a point there, but as a service provider, it is their responsibility to inform customers, even “small” ones like me of any changes that can affect our sites. They failed to do that.

There are also more downtimes than uptimes.

I had it.

Never mind that my contract with them will expire December 2011.  Signed up for a new host.

For the meantime, thank you WordPress. :)

 

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